Overview
Our return and refund policy lasts 30 days from the date of delivery. If 30 days have passed since your purchase, unfortunately, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused, in its original condition, and returned in the original packaging.
Non-returnable items include:
- Gift cards
- Downloadable software products
- Health and personal care items (e.g., open fitness supplements or hygiene-related products)
We also do not accept returns on:
- Items that are damaged or used beyond normal trial
- Items not in original packaging or missing parts not due to our error
- Returns made after 30 days of delivery
Note: Please do not send your purchase back to the manufacturer. All returns must be processed through Lightweight Athletics LLC.
Refunds
Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed and automatically applied to your original method of payment within 7–10 business days.
Late or Missing Refunds
If you haven’t received a refund yet:
- Recheck your bank or credit card statement.
- Contact your card issuer—it may take time before your refund is officially posted.
- Contact your bank—there may be a processing delay.
If you’ve done all of the above and still haven’t received your refund, please email us at strength@lightweightathletics.com.
Sale Items
Only regular-priced items may be refunded. Unfortunately, sale items are final sale and cannot be refunded.
Exchanges
We replace items only if they are defective or damaged. To request an exchange for the same item, email us at strength@lightweightathletics.com and send your product to:
Lightweight Athletics LLC
242 Linden Street, Fort Collins, CO 80524, United States
Gifts
If the item was marked as a gift and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the return is received, a gift certificate will be sent to you via mail or email.
If the gift wasn’t marked as such, or was shipped to the gift giver, the refund will be issued to the original purchaser.
Return Shipping
To return your product, mail it to:
Lightweight Athletics LLC
242 Linden Street, Fort Collins, CO 80524, United States
You are responsible for the return shipping cost. Shipping costs are non-refundable. If your return is approved, the return shipping fee will be deducted from your refund.
For higher-value items, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Need Assistance?
If you have any questions about your return or refund, please contact us at:
📧 strength@lightweightathletics.com
📞 +1 626-275-1365